Conflict of Interest Policy (Training)


The purpose of this policy is to provide guidance to relevant individuals on handling possible conflicts of interest that may arise as a result of Remote First Aid’s role as a regulated training provider, assessor and moderator of accredited units and qualifications. This policy applies to all staff and other individuals whenever they interact or potentially interact with any of Remote First Aid’s Accredited & Regulated Training functions.

This policy: 

  • defines what is meant by conflict of interest
  • sets out the roles and responsibilities for managing conflict of interest
  • Illustrations of potential conflict of interest situations


It is the policy that Tutors, Assessors and Internal Verifiers acting on behalf of Remote First Aid an Approved Centre (including those with whom Remote First Aid’s have a Partnership Arrangement) must be free from conflicts of interest that could adversely affect their judgement or objectivity to the organisation in conducting business activities and assignments. Remote First Aid recognises that tutors and assessors may take part in legitimate financial, business, charitable and other activities outside of their approved centre and Remote First Aid recognised provider roles, but any potential conflict of interest raised by those activities must be acknowledged, disclosed, and in relevant cases properly managed. It is the responsibility of each individual to recognise situations in which they have a conflict of interest, or might reasonably be seen by others to have a conflict; to disclose this conflict and to take such further steps as may be appropriate and set out in more detail under the procedure below.

Definition of conflict of interest

A conflict of interest is a situation in which an individual, or organisation, has competing interests or loyalties. Conflicts of interest can arise in a variety of circumstances in relation to Remote First Aid’s training activity, for example:

  • when an individual has a position of authority in one organisation which conflicts with his or her interests in another organisation.
  • when an individual has personal interests that conflict with his/her professional position.
  • where someone works for or carries out work on Remote First Aid behalf, who has friends or relatives taking Remote First Aid regulated assessments.

A conflict of interest may generally be defined as a conflict between the official responsibilities of a tutor, assessor, and internal verifier and any other interests the particular individual may have and as such could compromise or appear to compromise their decisions.

A person who is connected to the development, delivery or award of qualifications by the organisation has interests in any other activity which have the potential to lead that person to act contrary to his or her interests in that development, delivery or award in accordance with the awarding organisations conditions of recognition as an approved training centre.

An informed and reasonable observer would conclude that either of the above situations was the case.

Examples of conflicts of interests

It is not possible to provide a definitive list of examples of conflicts of interests, but the following are examples of situations that could lead to actual or perceived conflicts of interest:

  • Tutors and assessors working with a business outside of Remote First Aid that is in direct competition with them.
  • Tutors and assessors participating in the appointment, supervision evaluation or assessment of a person with whom the person, has close or familial ties
  • Tutors and assessors having a close or familial relationship with a Remote First Aid registered learner, or learners’ family whilst being involved in decisions about the outcome of their accreditation or qualification.
    Or where the person whose remuneration is in part determined by the outcome of the assessment.
  • Tutors and assessors using non public Remote First Aid information or Remote First Aid learner data for personal gain or advantage
  • The existence of such interests as those outlined above, does not necessarily imply conflict, but is likely to give an appearance of conflict and as such should be declared.

Roles and responsibilities

All relevant staff undertaking assessment (‘assessors’), moderation (‘moderators’ or ‘verifiers’) and other individuals have a responsibility to be aware of the potential for a conflict of interest. It is likely that individuals working closely with Remote First Aid’s Training function will encounter potential conflicts of interest from time to time. Such situations will be carefully managed to ensure that any conflict of interest does not detrimentally impact on the standards of, or public confidence in, regulated units and qualifications in Remote First Aid’s or any awarding bodies’ reputation it works with. A declaration of interest by an assessor, moderator or verifier is a declaration of a personal interest in the result of the assessment.

It is the duty of all tutors and assessors to disclose any actual or potential conflict of interest, and the process for doing this is documented below:

Any conflict of interest should be disclosed and recorded on Remote First Aid’s conflict of interest form and held in the conflicts of interest register which is maintained by a designated person at Remote First Aid (Head of Centre). If the individual concerned has any changes to their declared circumstances, they must inform their line manager immediately in writing, so that the conflict of interest can be evaluated, and the register updated. The information submitted is then evaluated to identify if any further action is required and a written record of the outcome of the evaluation is kept.


Most situations require no further action other than the completion of the conflict of interest register. In some instances, however, the information declared on the form will require some follow up action, in order for the conflict of interest to be managed appropriately. The approach agreed between the Training Manager/ Centre Manager and the tutor and assessor, will be documented and held with the conflict of interest forms.

Examples of actions that could be taken;

  • Individual not taking part in discussions or decisions of certain matters
  • Referring certain matters such as assessment, verification and recommendations for credit for decision to others with no vested interest
  • Agreeing not to be involved in a particular project
  • Declaring an interest when it is appropriate to do so
  • Referring the matter to Remote First Aid for advice and guidance.This policy shall be the subject of a three year review cycle or as necessary.

Version 2018/April.

First Implemented May 2018. Review date May 2012.

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