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Terms & Conditions of Booking

Short Courses with Remote First Aid Responsive Emergency Care REC Training

Booking Terms and Conditions

1. Definitions
1.1 “Application” means an application for enrolment in a short course.

1.2 “Remote First Aid means Remote First Aid 290 Moston Lane, Manchester, M40 9WB”.
1.3 “Contract” means the Application, these Booking Terms and Conditions and the Special Terms and Conditions;

1.4 “Course” means a short course with Remote First Aid in respect of which an Application has been made by or on behalf of a Participant;

1.5 “Course Fees” means the fees payable in respect of a Course as set out in the Course outline;

1.6 “Special Terms and Conditions” means the terms and conditions contained in the Course outline and on the Course website;

1.7 “Start Date” means the Course start date as set out in the Course outline and on the Course website;

1.8 “Participant” means the person in respect of whom an Application has been made.

2. Applications
2.1 These Booking Terms and Conditions apply to the enrolment of the Participant in the Course and provision of such Course by Remote First Aid. Remote First Aid and the Participant are bound by the Contract upon acceptance by Remote First Aid of the Application made by or on behalf of the Participant in accordance with clause 2.2. The Contract forms the entire agreement between Remote First Aid and the Participant with respect to the Course. Where there is any inconsistency between these Booking Terms and Conditions and the Special Terms and Conditions, the Special Terms and Conditions will take precedence.

2.2 Remote First Aid may, in its sole discretion, accept or reject an Application and notify the Participant in writing or by email accordingly.

2.3 The payment of any sum intended to be in respect of Course Fees by or on behalf of the Participant does not oblige Remote First Aid to accept an Application.

3. Payment terms
3.1 The Participant is liable to Remote First Aid for the Course Fees. The Course Fees are due on the earlier of (i) at the time of submission of the Application, or, (ii) if an invoice for Course Fees is requested by the Participant at the time of submission of the Application, within 14 days after the date of such invoice issued by Remote First Aid . If an Application is rejected by Remote First Aid after payment of the Course Fees, the Course Fees as paid will be refunded in full.

3.2 If the Course Fees have not been received by Remote First Aid in full by the due date, Remote First Aid may exclude the Participant from the Course.

3.3 Remote First Aid accepts payment from individuals by Mastercard, Visa, Visa Delta, Visa Electron, Visa Purchasing, JCB, Solo, Switch and via bank transfer. Where payment is made by bank transfer, the Participant must notify Remote First Aid  of the payment.

3.4 Remote First Aid accepts payment from companies and organisations by bank transfer or a cheque made payable to Remote First Aid .

3.5 All payments of Course Fees must be made in pounds sterling and are inclusive of VAT and other taxes where applicable. Any currency conversion costs or other charges incurred in connection with the payment of Course Fees are to be paid in addition to the Course Fees. No deduction from the Course Fees for such costs or charges may be made.

4. Cancellation and Amendment of Courses by Remote First Aid
4.1 Courses have minimum required attendance levels Remote First Aid reserves the right to cancel or postpone the Course if the minimum required number of Participants has not been accepted for the Course.

4.2 Remote First Aid also reserves the right to:
4.2.1 change or amend the Course structure or content;
4.2.2 change or amend the individuals responsible for organising or delivering the Course, including the course director; and
4.2.3 change the Course venue.

4.3 Remote First Aid will endeavour to inform Participants about cancellations, postponements, and amendments to the Course with as much notice as possible.

4.4 If the Course is cancelled by Remote First Aid , Course Fees received by Remote First Aid in respect of the Course will be refunded in full.

4.5 If the Course is postponed or an amendment is made to a Course, the Participant may elect to attend the Course as postponed or amended or to receive a refund. In the event that a Participant elects to receive a refund the Participant must inform the Course Administrator
by email to: [email protected] The Participant is advised to keep evidence of the date on which such notice is sent. Requests for refunds will be acknowledged in writing.

5. Cancellation and Amendment of Courses by the Participant
5.1 If the Participant wishes to cancel their Application for a Course before payment of the Course Fees, the Participant may do so through Remote First Aid by following the procedure contained within such account for cancelling an application for or enrolment in a course. The Participant will receive email notification of the cancellation. If no such notification is received, the Participant will remain enrolled in the Course and liable for the Course Fees. The Participant is advised to keep evidence of the email notification of the cancellation that is sent

5.2 If the Participant wishes to cancel their enrolment in a Course after acceptance of their Application by Remote First Aid and before payment of the Course Fees, the Participant may do so by notifying the Course Administrator by email to: [email protected]

The Participant will not be liable for the Course Fees. If the Participant so cancels their enrolment in a Course less than 42 days before the Start Date, the Participant will be liable to pay to Remote First Aid an administration fee of £50 which can be paid as set out in clauses 3.3 to 3.5.

5.3 If the Participant wishes to cancel their enrolment in a Course after payment of the Course Fee, the following rules apply:
5.3.1 For cancellations received more than 42 days before the Start Date, the Course Fee will be refunded as paid.
5.3.2 .For cancellations received between 42 and 21 days before the Start Date, 75% of the Course Fee as paid will be refunded
5.3.3 For cancellations received between 20 and 8 days before the Start Date, 50% of the Course Fee as paid will be refunded.
5.3.4 For cancellations received less than 8 days before the Start Date no refund will be made.

5.4 If the Participant fails to attend the Course no refund of Course Fees will be made.

5.5 Participants are responsible for complying with all United Kingdom entry and visa requirements and for obtaining the necessary consents to enable their participation in the Course. The rejection of a visa or other entry application by the British authorities does not affect the terms set out in these Booking Terms and Conditions and the Participant will remain liable for the Course Fee.

6. Provision of Courses
6.1 The Participant will be solely responsible for determining whether the Course is sufficient and suitable for the needs of the Participant. Remote First Aid does not provide any guarantee in respect of the standard of a Participant’s abilities on completion of the Course.

6.2 The Participant will provide Remote First Aid with all information reasonably requested by Remote First Aid in connection with the Course.

6.3 Fees include the services set out in the Course advertisement as amended by Remote First Aid and usually include access to all parts of the course and the facilities, course materials, administrative support, refreshments and a Certificate of Attendance.

6.4 Unless indicated otherwise, Course Fees do not include travel, accommodation, subsistence, insurance or other costs that might arise prior to or during the term of the Course.

6.5 The Participant agrees to apply with all applicable policies and regulations of Remote First Aid.

6.6 Remote First Aid reserves the right to remove the Participant from a Course or exclude a Participant from College premises if the behaviour or demeanour of the Participant is considered unacceptable.

6.7 The Participant warrants that it has all necessary visas, permissions and consents required for their stay in the United Kingdom and attendance of the Course.

7. Limitation of Liability
7.1 Subject to clause 7.3, the liability of Remote First Aid to the Participant with respect to the provision of the Course, the cancellation, postponement, or amendment or the Course, any negligence, any breach of the Contract, or arising in any other way out of the subject-matter of these Booking Terms and Conditions, will not extend to:
) 7.1.1 any indirect losses or damages, or to any loss of profits, loss of contracts or opportunity, whether direct or indirect, even if Remote First Aid had been advised of the possibility of those losses or if they were within the Remote First Aid contemplation; or
) 7.1.2 any costs or expenses incurred by any person or organisation in connection with travel, accommodation, reservations or other arrangements.

7.2 In any event, subject to clause 7.3, the liability of Remote First Aid to the Participant with respect to the provision of the Course, the cancellation, postponement, or amendment or the Course, any negligence, any breach of the Contract, or arising in any other way out of the subject-matter of these Booking Terms and Conditions is limited to the amount of Course Fees received from or on behalf of the Participant in respect of the Course.

7.3 Nothing in this Agreement will operate to limit or exclude the liability of Remote First Aid for death or personal injury arising from Remote First Aid negligence, fraud or any other liability that, by law, cannot be limited or excluded.

7.4 Views expressed by course tutors and course members are their own. Remote First Aid does not accept any liability for advice given or views expressed by course tutors and course members or in any notes or documentation provided to Participants.

7.5 Unless otherwise indicated, all courses are taught in English. Remote First Aid does not accept any liability for any losses, costs or expenses incurred by or on behalf of the Participant in connection with the Participant’s lack of English language knowledge.

7.6 Remote First Aid accepts no liability for loss or damage to the Participant’s property and shall not provide any insurance cover whatsoever to the Participant.

7.7 The warranties and undertakings given by Remote First Aid in these terms and conditions are, to the extent permitted by law, given in lieu of all implied conditions, warranties, representations or other terms, including any relating to satisfactory quality, fitness for a particular or any purpose, or the ability to achieve any particular result.

8. General
8.1 Remote First Aid will not be liable for any failure or delay in the performance, in whole or part, of any of its obligations in connection with the provision of the Course arising from or attributable to acts, events, omissions or accidents beyond its reasonable control.

8.2 These Booking Terms and Conditions will be governed by and construed in accordance with English Law. The English Courts will have exclusive jurisdiction to deal with any dispute which has arisen or may arise out of or in connection with them.