Due Diligence

As an employer, you are responsible for ensuring the quality of first aid training provider you select. You would need to be able to demonstrate how you carried out the Due Diligence Checks to the HSE if called upon in any investigation on how you choose a training provider. At Remote First Aid Training and Supplies, we provide you with all the answers you would be asked to provide to the HSE on audit. By selecting Remote First Aid Training and Supplies, you ARE ABLE to demonstrate that you have selected a training provider THAT EXCEEDS the minimum standards the HSE expect. Why would you choose a lesser service that only meets the minimum standards where they employ good trainers WHEN YOU can engage our services and have GREAT TEACHERS working with your organisation and staff.

The Health and Safety Executive (HSE) is not required to approve First Aid training and qualifications, but it does provide a due diligence checklist to help you choose a reputable training provider and ensure that you receive quality first aid training. The due diligence checklist covers:

  • The qualifications expected of trainers and assessors
  • Monitoring and quality assurance systems
  • Teaching and standards of first aid practice
  • Syllabus content and certification

Remote First Aid Training and Supplies provide regulated first aid training that is recognised by the HSE as a standard setter for First Aid at Work training. We meet and exceed the due diligence checklist criteria in the following ways:

Do the trainers/assessors have a current First Aid at Work certificate or qualify for exemption?

Yes.  Remote First Aid Training and Supplies do not allow any trainer to deliver at the same level as their highest qualification.  Despite guidance from the HSE stating the Trainer must have First Aid at Work as a minimum, Remote First Aid and Supplies insist on qualifications at least one level higher than that at which they are training. Our training team hold at least one of the following qualifications with occupational experience, i.e. they operate at that level providing care to casualties for at least 100 hours per annum.

  • First Person on Scene – Level 3 or higher
  • First Response Emergency Care Level 3 or higher
  • Certificate in First Response Level 3 or higher
  • Mountain Rescue Casualty Care Certificate
  • Combat Medical Technician 1 or 2
  • Ambulance Technician / Emergency Care Assistant with Diploma.
  • Registered Paramedic – with relevant experience e.g. Offshore or Remote
  • RGN registered Nurse – with relevant experience e.g. A&E or Paediatrics
  • GMC registered Doctor – with relevant experience i.e.  Emergency medicine Diploma or travel/mountain medicine Diploma holder.

Do the trainers/assessors have an appropriate training/assessing qualification?

Yes. All Remote First Aid Training and Supplies trainers and assessors hold recognised training and assessing qualifications consistent with HSE guidelines.

Does the training provider have a documented quality assurance plan designating an individual to take responsibility for quality assurance and does it also include assessment of the performance of trainers/assessors at least annually?

Yes we have a quality assurance plan in place to ensure our high quality training is consistent across the United Kingdom meeting the requirements set by Skills for Health and is recognised by the HSE.

Does the designated person responsible for quality assurance have a current First Aid at Work certificate or qualify for exemption?

Yes. Our training manager has a current First Aid at Work certificate.

Does the designated person responsible for quality assurance have an assessing/verifying qualification?

Yes. Our training manager is fully qualified in line with the requirements of all leading UK awarding organisations and regulators.

Is there a documented course evaluation procedure?

Yes. Our evaluation procedure is provided to every course candidate and is available to view upon request.

Is there a documented complaints procedure?

Yes. Remote First Aid Training and Supplies take any complaint seriously hence customer feedback gets logged and reviewed by our customer care team and then followed up within agreed timescales.

To ensure the best quality training experience for our candidates we monitor and analyse every candidate feedback form. We review and follow up every suggestion in an effort to maximise customer satisfaction.

Are First Aid at Work and Emergency First Aid at Work taught in accordance with:

  • Current guidelines on adult basic life support, published by the Resuscitation Council (UK)
  • Current guidelines for other aspects of first aid, published by the Voluntary Aid Societies
  • Other published guidelines supported by a responsible body of medical opinion?

Yes. We are an approved nationally recognised training centre. Our company is acknowledged by the HSE as a standard setter for first aid practice in relation to First Aid at Work and Emergency First Aid at Work courses alongside the Awarding Organisations we are approved by.

Does the course content adequately meet the needs of your workplace, as indicated by your first aid needs assessment?

Remote First Aid Training and Supplies can deliver First Aid at Work/Emergency First Aid at Work training to any business within the United Kingdom regardless of risk. We also tailor all courses to meet customer needs.

For First Aid at Work, does the syllabus include the topics listed by the HSE and does the course include at least 18 hours of training and assessment over three days?

Yes because our First Aid at Work course meets HSE specified content exactly and has 18 contact hours of training/ongoing assessment.

For First Aid at Work requalification, does the syllabus include the topics listed by the HSE and does the course include at least 12 hours of training and assessment over two days?

Yes, our First Aid at Work Requalification course meets the HSE specified content exactly and has 12 contact hours of training and ongoing assessment.

Remote First Aid Training and Supplies offer a first class after-sales experience. We will also help you continue to meet your workplace first aid provision by notifying you and your first aider three months before they need to requalify.

For more information on selecting a training provider, please visit: http://tinyurl.com/l6p3zu8

For more information on how we are required to assess first aid qualifications please visit the Skills for Health the custodians of first aid assessments at: http://tinyurl.com/mbr35hq

OR

http://tinyurl.com/ksonbbq

 

Can't find the course or goods your seeking? No problem just get in touch with your request and leave the rest to us! Dismiss